Frequently Asked Questions

Get answers to common questions about Springfield PC

❓ General Questions

This website was created because we were unhappy with current marketplace platforms and tech availability in Springfield.

Craigslist is dead. Facebook Marketplace is full of bots, scams, and drastically overpriced items in bad condition.

This is mostly a passion project, side hustle, and hobby for fun.

Commercial property is very expensive to buy or rent in Springfield.

If someone wants to offer free rent for this type of business, maybe this can happen in the future.

🛒 Purchasing & Payment

We accept the following payment methods for all transactions:

  • Cash - Traditional cash payments for simple, immediate transactions
  • Bitcoin (BTC) - The original cryptocurrency
  • Ethereum (ETH) - Smart contract platform cryptocurrency
  • Litecoin (LTC) - Fast transaction cryptocurrency
  • Monero (XMR) - Privacy-focused cryptocurrency

We do not accept credit cards, checks, or payment apps like PayPal, Venmo, or CashApp currently.

Cryptocurrency payments are handled during our in-person meeting:

  • We'll provide you with our wallet address for your chosen cryptocurrency
  • You send the payment using your preferred wallet app
  • We wait for network confirmation (usually 1-2 confirmations depending on the crypto)
  • Once confirmed, the transaction is complete and you are given your item

We use current market rates at the time of transaction.

Our prices are set based on current market values, condition, and testing results. However, we're open to reasonable discussions, especially for:

  • Multiple item purchases
  • Items that have been listed for an extended period

Contact us to discuss pricing - we're always willing to work with serious buyers!

Ridiculously low offers will NOT be considered.

We only accept full payment at the time of purchase. We do NOT offer financing, layaway, or payment plans.

This policy helps us keep our prices low and ensures smooth, straightforward transactions for everyone.

🚚 Pickup & Location

No, we only offer local pickup. All transactions must be completed in person.

This policy ensures:

  • Secure transactions for both parties
  • Opportunity to inspect items before purchase
  • No shipping damage or delays
  • Direct communication and relationship building

No. All transactions must be completed in person.

We serve Springfield, Illinois.

If you are outside of Springfield, you will be required to come to Springfield to pickup the item.

We arrange safe, public meeting locations for all transactions. Common meeting spots include:

  • Shopping center parking lots
  • Police station parking lots
  • Public libraries
  • Coffee shops with good parking

We're flexible on location within our service area and will work with you to find a convenient, safe meeting spot.

To schedule a pickup:

  • Contact us through our contact form or email
  • Let us know which item(s) you're interested in
  • We'll confirm availability and pricing
  • We'll arrange a mutually convenient meeting time and location
  • We'll provide our contact information for the day of pickup

We typically can arrange meetings within 24-48 hours, including evenings and weekends.

🔧 Product Information

Every piece of equipment undergoes comprehensive testing:

  • Gaming PCs: Stress testing, gaming benchmarks, temperature monitoring
  • Laptops: Battery tests, keyboard/trackpad function, port testing
  • Monitors: Dead pixel checks, color accuracy, input lag testing
  • Networking: Port functionality, throughput testing, configuration verification

All test results are documented and available upon request.

We offer a 30-day return policy for major hardware failures that occur under normal use.

This covers:

  • CPU, GPU, or motherboard failures
  • RAM that fails to function
  • Hard drives or SSDs that fail
  • Power supplies that stop working

This does not cover physical damage, liquid damage, or issues caused by user modifications or misuse.

Absolutely! We encourage all buyers to inspect items before purchase. During our meeting, you can:

  • Power on and test the equipment
  • Check physical condition
  • Verify specifications
  • Ask questions about performance
  • See test results and documentation

We want you to be completely satisfied with your purchase.

When available, we include original accessories such as:

  • Power cables and adapters
  • Original boxes and documentation
  • Keyboard and mouse (for desktop systems)
  • Monitor cables

Software: We do not provide licensed software. All systems come with a fresh installation of the operating system where applicable.

You're welcome to install whatever OS you would like on your PC.

You must contact us at least 24 hours before the transaction if you would like to request a different OS.

Operating System ISOs

Free Software To Write ISOs To USB

  • Rufus - Write Windows ISO To USB
  • Etcher - Write Linux ISO To USB

We hate bloatware. Only the bare essentials will automatically start with Windows. We use Ninite to load common lightweight free software such as:

  • Brave Browser
  • VC++ Redistributables & .NET Framework
  • VLC Media Player
  • FileZilla
  • Notepad++
  • 7-Zip
  • GIMP
  • IrfanView
  • SumatraPDF
  • qBittorrent
  • WizTree
  • CDBurnerXP (Only If Disk Drive Present)

📞 Communication & Support

Currently, we communicate primarily through email:

  • Use our contact form on the website
  • Email us directly (address provided on contact page)
  • Follow us on Facebook for updates

We typically respond within 24 hours. Live chat may be available in the future.

We acquire new inventory regularly, typically adding 3-5 new items per month. Inventory varies based on:

  • Market availability
  • Seasonal trends
  • Technology refresh cycles
  • Sales demand

Follow our Facebook page or check our website weekly for the latest additions!

Yes! We're happy to keep an eye out for specific items. Contact us with details about:

  • Specific models or specifications you need
  • Your budget range
  • Timeline for when you need it

We'll notify you when something matching your requirements becomes available.

Yes, we're always interested in acquiring quality used technology! We look for:

  • Gaming PCs and components less than 5 years old
  • Gaming laptops in good working condition
  • High-refresh monitors and 4K displays
  • Professional networking equipment
  • Servers and enterprise-grade hardware

Contact us with details about what you have available, including specifications and condition.

Still Have Questions?

Can't find what you're looking for? Contact us directly and we'll get back to you quickly.

Contact Us